Enabling Fast, Accurate Response Today and Tomorrow
Emergency call handling solutions from Motorola Solutions are designed to help you maximize the first critical minute when a call is received. Solutions like CallWorks CallStation and the VESTA® 9-1-1 suite simplify the process of capturing and managing information by ingesting cell phone calls, texts, video and mapping into one console, instantaneously. Key information about the caller such as their identity, location, and the best language to use, are all relayed before a call taker answers the call. Intelligent mapping pinpoints the location to help call takers know exactly where the caller and nearby resources are to immediately populate that information. These NG9-1-1 solutions help streamline operations even further by letting you answer calls within your CAD system, so you stay focused and don’t duplicate information. Now you can answer a call, create an incident and dispatch response in as few as four keystrokes.